Main Routers Down at Provider

Currently Main Routers have failed at our provider. I will post an update the moment there is an update.

Chrome Market Place - APPS I love it

I get it. The Chrome Market place is a web store. What I am really grasping onto is the entire cloud concept.

I just found the OnAir App. The ability to subscribe to my shows audio and video in an app and then watch them right in the browser.

I just hope I never have to go lover than my current 6 meg connection.

Another Hosted Emails Post

So most people know that I rave about using Google for Hosted Domains Email system.

Here is another reason I love them so:

When you are moving a site from one server to another, you often have to take into account the users email that is associated with the domain. When you are hosted with the GOOG you leave all those MX records alone because you are pointing all your mail to them.

This just makes things a breeze when moving a client from a testing phase to a live phase or when upgrading servers.

Database Issues on Main Server

We are currently having an issue with our main server were sites with hosted x-carts are currently un-reachable.

All Data is safe as we are currently just unable to route to them.

I will post a message when this issue has cleared.

Help Desk goes live

Moving up with the big boys. Now you can create trouble tickets and track them all in one place.

Point your browser to support.gavintrippedesigns.com and you can start creating tickets today.

Our Map of Relationships

Real-time + Face Time = the New Primetime

Real-time + Face Time = the New Primetime: "

from Steve Ruble's Blog

Real-time + Face Time = the New Primetime

One of the realities of the modern era and the age of continuous information streams is that consumers now expect, rather than simply demand, that their needs be addressed in real time. One of my former colleagues summed this up best by calling the phenomenon 'The Baby Monitor Principle.'

The basic premise is that once an infant knows a baby monitor is in a room and comprehends what it does, he/she begins to use it to their advantage. Babies somehow understand that when they cry, mom or dad will come running to save the day. So they cry some more.

In the digital space, a similar metaphor rings true. Savvy consumers now are well aware that companies are listening in to their conversations on Twitter and Facebook. And some are using it to their advantage. They know that if they're vocal enough and find a community of like minded individuals, brands will eventually have to cater to their needs. Business has evolved by establishing robust digital embassies on platforms like Twitter.

It's not just social media, however, that's encouraging companies to live a far more dynamic existence than they're accustomed to. In many ways, it's also the new mobile services, some social, that are arming consumers with essential real-time information. and changing our behaviors and expectations.

Consider Red Laser, a popular iPhone application that is owned by eBay (an Edelman client). Red Laser gives consumers the ability to scan bar codes to find cheaper prices. There are countless other apps available for all platforms. As tools like Red Laser become more popular, it's conceivable that retailers will have to empower their personnel at the point of sale to be more nimble in approving just-in-time pricing.

Not sitting on their laurels, retailers are already wisely responding to such empowered consumers by dangling equally attractive alternatives. Macy's, Sports Authority and Best Buy (also an Edelman client), for example, all are aggressively promoting ShopKick. This new platform rewards customers with savings and rewards for using their phones when they are physically in a store or shopping mall.

However, the war doesn't end there. This may end up a game of whack-a-mole as new real-time services continually emerge.

One such technology is LucyPhone, a web site that lets you bypass one of the joys of life - waiting on hold for customer service. Simply dial a consumer 1-800 hotline via LucyPhone, then disconnect the call once you're placed into the holding carousel and they will dial you back once a real human joins the call.

Lastly there's Google Instant - a controversial new offering from the search giant that alters your results in real-time with every letter you type. This immediate feedback mechanism is sure to alter search behaviors over time, forcing marketers to constantly look at how they pivot their content and ads.

Queen Rania of Jordan once said that 'real time is the new primetime.' And she's right. Business must aspire to operate in real-time, or come as close to it as they possibly can. However, this is just the beginning. Enter face time.

Despite all of the wonders of the modern age that we live in, technology has not diminished the need for human interaction. We still like to see who we're talking to and how they physically react to our questions and concerns.

The coming years will usher in a gaggle of new devices that bring face-to-face communication to our pockets and bring back in vogue. Apple's FaceTime, for example, is a new video communication standard that the company is looking to make available across a number of devices.

The moral of the story here is that every business today must try to catch up to consumers by becoming one that loves living in real time. At the same time, organizations also need to being to stay one step ahead of their customers by leveraging emerging face-to-face technologies before others do.

This two-fisted combo - real-time plus face-time - is the new primetime.

Photo credit: Chris Lamphear via masternewmedia.org

Google Voice = Unified Messaging

In the last few days Google has released Google Voice for Hosted Domain email accounts. You know, the Gmail but with your business name.

My Setup: I have a Google Voice Number that is on my business card and public. I have my cell phone, with it’s own number, and it’s voice mail being intercepted by Google Voice. I also have all my contacts in my iPhone syncing to my contacts for my hosted email, which is the same contacts for Google Voice. I treat the Public Google Voice number as a tech support line for GTD. Here is where the cool part comes in; because I have my contacts integrated, I can set up custom outgoing messages for each person in my iPhone/Google Contacts. If you are not in my contacts you get the standard tech support greeting, but let’s say if my mom calls my cell phone and gets voice mail, she gets the “hi mom, I will call you right back, love you” message.

If the call come from my cell phone or direct from the Google Voice number, I will be able to listen in on the caller leaving a message, and pick up. In effect pulling the call back or let it go and finish in voicemail.

Unified messaging has long been the desire for most of us. Having all my calls listed in an inbox like structure makes managing everything a snap.

Thanks Google

InStock: Tagger Designs

Check out this video about Tagger Designs

I can’t wait to have their site to go live so they can have a new presence on the web.

Welcome to Strategic Logic

Excited about having a new client that specializes in solar and fiber optics.

I wonder if I can get some free solar panels.